Shipping policy

Shipping Policy – Reina de la Cuchara

Thank you for shopping with Reina de la Cuchara! We’re committed to getting your seasoning mixes to you quickly and safely so you can start cooking amazing meals at home.

Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Orders placed after business hours will begin processing the next business day.

Shipping Rates & Delivery Times
Shipping rates are calculated at checkout or offered as a flat rate when applicable.
Estimated delivery times:

Standard Shipping: 3–5 business days
Expedited Shipping: 1–3 business days (if available)

Please note that delivery times may vary depending on your location and carrier delays.

Free Shipping
We may offer free shipping on orders over a certain amount. Any promotions will be clearly displayed on our website.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Delays
While we do our best to ensure timely delivery, Reina de la Cuchara is not responsible for delays caused by shipping carriers, weather, or unforeseen circumstances.

Incorrect Addresses
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 5 days of delivery so we can assist you. We’ll work with the carrier to resolve the issue as quickly as possible.

Thank you for supporting Reina de la Cuchara — bringing bold, authentic flavor to your kitchen!